Remote IT service saves millions and tonnes

In ten years, we have saved approx. 97 tonnes CO2 and 2.1 million dollars in just travel expenses, and then we didn’t include extra working hours in the calculation. As an additional plus, our co-workers doesn’t have to leave their families, or put themselves at risk during the pandemic, to go on board to install necessary updates.

A good example of when environmental, social and financial sustainability goes hand in hand.

Thomas Bergefall, Vice President Soya IT Marine Solutions

How we saved 97 tonnes of CO2 and 2.1 million dollars

Before we started to work with remote software, upgrades and installations in 2010, our technicians made an average of 15 travels per year. If we had continued to travel to the ships to do our service, the travels would have caused 97 tonnes of carbon dioxide emissions according to the climate calculator at the UN Agency ICAO.

Why did you changed to remote IT service?

“To be honest, it started as a way of saving money and to create a better service. But the environmental and safety aspects are of course also very important, both for us and our customers” says Thomas Bergefall, Vice President Soya IT Marine Solutions.

Which were the biggest obstacles in the transition?

“After we decided to do standard installation and upgrades simultaneously on multiple vessels, the hardest part was the planning. The transition required physical installations and we wanted to do that with no off-hire. We put a lot of effort in finding the best time and place for the installations.”

Which are the biggest benefits today?

“To do remote service, including major software upgrades, on all vessels at the same time saves an enormous amount of time. We can support the crew on vessels in a better way. If they have a problem, we solve it remotely right away.”